A billing service is better when…
- No one in your office has time to review payments.
- You want claims follow-up, appeals and patient statements handled too.
- You want people to chase unpaid claims for you.
Compare
Software or a billing service?
Both get your insurance payments posted. Here's how they differ, so you can pick what fits your office.
Dentadex
A billing service
- Who does the work
- We match each payment to its deposit and line it up for posting. Your team reviews it.
- Their staff do the billing work for you, in your systems.
- Price
- A flat monthly price per office. We'll quote you on the call.
- Often from about $1,400 a month per office, or 2.5–3.5% of insurance collections.1
- When you collect more
- Same price.
- The bill goes up when it's a percent of collections.
- Who logs in
- Your own team. No outside staff in your systems.
- Outside billing staff, in your practice software and insurance websites.
- What you see
- Every payment matched to its deposit, in one place.
- The reports the service sends you.
- Claims follow-up
- Not included. Your team keeps handling it.
- Usually included, along with appeals.
- Getting started
- Book a demo. Bring one of your real EOBs.
- A call with their team, then setup.
1. Published price lists of national dental billing services, October 2026. Prices vary by service and by how much you collect.
Which one fits
An honest answer.
Neither is right for every office.
Dentadex fits when…
- Your team posts insurance payments by hand today.
- You want to keep billing in your office, with less typing.
- You want to see each payment matched to its bank deposit.
- You'd rather pay one flat price than a percent of collections.
Common questions.
Can we use both?
Yes. Some offices keep a service for claims follow-up and use Dentadex for posting.
Doesn't our practice software already auto-post ERAs?
Some do, for some insurance companies. Most don't match each payment to the deposit in your bank, and paper EOBs still get typed in by hand. That's the part we do.
Does my team still check the payments?
Yes. Each payment is matched to its deposit and lined up for posting, and your team reviews it before anything is final.
Is Dentadex HIPAA-compliant?
Yes. Patient data is encrypted in transit and at rest, and each office sees only its own data.
See if Dentadex fits your office.
Book a demo and bring one of your real EOBs. You'll watch it get matched to its deposit and lined up for posting.